Our mission at Precision Auto has always been to provide quality, honest automotive service to our community in Germantown, Maryland. Since we opened in 1979, our family has worked hard to become a family that you can trust, and one that goes the extra mile for you and your vehicle so that your vehicle will go the extra mile for you. Over the years, we’ve hand-picked the best people to provide automotive maintenance and repair for your vehicle, regardless of what you’re driving now or what you’ll choose in the future. Our team of service experts are all ASE Certified and are committed to providing the most environmentally friendly solutions when servicing your vehicle. We’re determined to give you our best effort and keep you confident on the road now and for years to come.
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We offer a FREE local shuttle all day. We’ll take you home, to the office, the library; even drop you at the grocery store. This is a “hot shot” service just for you. That means we take you where you need to go when you need to go. There is no waiting until the shuttle is full.
Check out our new After Hours Key Pickup machine. You can now pick up your vehicle at your convenience. You simply type in a code that we give you and your keys will drop into the slot at the bottom. It works just like getting a candy bar out of a vending machine. It is sweet!
Can’t get your vehicle to us? Call for an appointment to have us pick up your vehicle for service and bring it back when we’re finished.
We now have the technology to send our customers, by text or email, a complete report on their vehicle with pictures included.
Got lots of errands to run and need a car for the day? You can reserve a rental car in advance that will be waiting for you when you drop off your vehicle.
Call our partner, Geyer’s Towing & Transport, and have your vehicle towed to us! We’ll take it from there and can handle any service or repair your vehicle may need.
Regardless of whether your vehicle is new or old, we’ll make sure that it has what it needs to provide years of comfort and reliability. While sometimes only basic vehicle maintenance is necessary, we’re equipped with the most current and efficient tools ready to diagnose and tackle both minor and major automotive repairs when they’re needed. Meeting Maryland’s safety standards is a big part of our services, and something we take very seriously when completing repairs of any size. We’ve made it our business to know everything about your vehicle and what it needs to sustain a long life so that you can go from A to B and everywhere in between with the confidence that it will always get you there. As your vehicle ages, we’ll help you understand the best ways to keep both your mechanical and electrical systems running smoothly so that you’ll spend more time enjoying your vehicle with family and friends and less time worrying about an untimely breakdown.
We want to make sure that your experience is as painless as possible when receiving automotive service. That’s why our work is backed by a 24-month, 24,000-mile complete warranty to give you peace of mind when pulling back on to the road. Before you go, though, we’ll keep you comfortable with complimentary Wi-Fi so you can stay connected, and even shuttle you back and forth if there’s somewhere else you need to be while we’re caring for your vehicle. If you have multiple errands that can’t wait for another day, we also offer on-site rental cars to make sure that you can get everything done. We’ll happily provide you with real-time updates on the status of your vehicle by text or email so that you always know what’s happening and when to expect completion. Whatever your automotive repairs or service needs are, we’re ready to treat you like family at Precision Auto in Germantown, Maryland.
What an amazing shop. The folks there really do treat you as if you're human, welcome, and super friendly. Brought my car in for a Maryland State Inspection and was taken care of with shuttle service, explanations, and amazing service!
The people are very friendly and they did great work on my vehicle. When I noticed a billing error after I picked up my car, they took care of it right away with no hassle. They provided overall the easiest and best vehicle service experience I've had in quite a while. Their Multipoint Inspection Report is the most comprehensive report I've received from any auto service provider.
Precision Auto has been my go-to for many years. I stopped by the shop yesterday with a very sad looking exercise ball. Andy gave new meaning to full service by pumping it up to the max. Thank you Andy and Precision Auto team.
Went for an emergency tire repair in the middle of the day. The work was completed quicker than I expected, and they even put the tire back on the car at no charge. Helpful and friendly, too!
In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.
Very friendly and helpful staff, and excellent service. Maria worked extensively to find estimates on potential repairs and helped seek the best option in getting rid of an older vehicle. Will certainly be back
In the short time I've been here, they have been taken great care of my vehicle needs. I specifically chose Precision Auto primarily because they are eco-conscious and also because of the great ratings. They are so warm and caring, and informs me every step of the way about what's taking place. I appreciate them and they are my "go to".
The crew here are always polite and professional and never pressure me about what needs fixing with my car. My car is in good shape thanks to them. When they can't finish the job in one day, they work it out so I can use my spare key to drive my car home and drop it off again the next morning, which is much more preferable to taking a bus. I take MARC to and from work so it's very handy to drop my car off and walk to the Germantown station. They also have an after-hours drop box so I can retrieve my key if I pick up my car after hours. Overall, highly recommended.
I had some service done recently. As always, I received the best customer service experience ever! Maria and Brinda are awesome. They explain what's being done in a concise manner. The technicians at PA are top notch. I have never had an issue with any repairs done on our cars. Take it from me, they'll keep you car running in top shape.
So I just moved to Germantown not long ago and needed to find a place that could do a state inspection on my car to get it registered. I found this place online and set up an appointment. All I have to say is my first time experience with them was exceptional! The staff were all helpful, friendly, and personable. They kept me up to date the whole time on my inspection and even offered me shuttle services to go throughout my day. Definitely plan to go back!
I don't write reviews often, but Precision was such a breath of fresh air. I came in for a second opinion because I was being pressured into brake repair somewhere else. Precision did a thorough inspection, took pictures and sent me a full report that was completely transparent. I wound up saving a lot of money, and they were so helpful and friendly and gave me a free ride from my house to pick up my car. I'll no question be coming back. Thank you!!
Mario, Maria, and I forget the beautiful girl's name who works on the computer at the front desk have excellent customer service. I am highly pleased with the thoroughness of the vehicle inspections, the details and photos explaining services, and how well everything is communicated. They balance not being pushy with not being careless perfectly. I say that because when you take your car to the dealership for maintenance, they try to throw the kitchen sink at you with their "recommended services". On the other end of that some places do not care if your vehicle is at risk they just do the bare minimum. I felt like they give the proper amount of concern and attention and they also listen to your feedback. My only two "complaints" is although they are not pushy about it, it's still a business, and like all businesses their goal is to increase their profit. Suggesting you should get new parts when the current parts don't necessarily need to be replaced isn't ideal. But again, I'm not holding this against them specifically because many auto shops do this. That's just the down side of not being able to service your vehicle your self I suppose. And my services did take quite longer than anticipated. Especially considering the services were run of the mill stuff. But all in all great place and I look forward to bringing my vehicles here again.