Auto Repair in Germantown, Maryland
The family you can trust to keep you moving
Our mission at Precision Auto has always been to provide quality, honest automotive repair to our community in Germantown, Maryland. Since we opened in 1979, our family has worked hard to become a family that you can trust, and one that goes the extra mile for you and your vehicle so that your vehicle will go the extra mile for you. Over the years, we’ve hand-picked the best people to provide auto repair and maintenance for your vehicle, regardless of what you’re driving now or what you’ll choose in the future. Our team of service experts are all ASE Certified and are committed to providing the most environmentally friendly solutions when servicing your vehicle. We’re determined to give you our best effort and keep you confident on the road now and for years to come.
Real-time updates sent to your phone!
Courtesy shuttle
We offer a FREE local shuttle all day. We’ll take you home, to the office, the library; even drop you at the grocery store. This is a “hot shot” service just for you. That means we take you where you need to go when you need to go. There is no waiting until the shuttle is full.
Round the clock Key pickup
Check out our new After Hours Key Pickup machine. You can now pick up your vehicle at your convenience. You simply type in a code that we give you and your keys will drop into the slot at the bottom. It works just like getting a candy bar out of a vending machine. It is sweet!
vehicle pickup & delivery service
Our New Complimentary Service. Can’t get your vehicle to us? Call for an appointment to have us pick up your vehicle for service and bring it back when we’re finished.
Electronic inspections
We now have the technology to send our customers, by text or email, a complete report on their vehicle with pictures included.
Onsite car rental
Got lots of errands to run and need a car for the day? You can reserve a rental car in advance that will be waiting for you when you drop off your vehicle.
Need a tow? We can help!
Call our partner, Geyer’s Towing & Transport, and have your vehicle towed to us! We’ll take it from there and can handle any service or repair your vehicle may need.
We Get You Back on the Road and Keep You There
Regardless of whether your vehicle is new or old, we’ll make sure that it has what it needs to provide years of comfort and reliability. While sometimes only basic vehicle maintenance is necessary, we’re equipped with the most current and efficient tools ready to diagnose and tackle both minor and major auto repairs when they’re needed. Meeting Maryland’s safety standards is a big part of our services, and something we take very seriously when completing repairs of any size. We’ve made it our business to know everything about your vehicle and what it needs to sustain a long life so that you can go from A to B and everywhere in between with the confidence that it will always get you there. As your vehicle ages, we’ll help you understand the best ways to keep both your mechanical and electrical systems running smoothly so that you’ll spend more time enjoying your vehicle with family and friends and less time worrying about an untimely breakdown.
We Treat You Like Family
We want to make sure that your experience is as painless as possible when receiving automotive service. That’s why our work is backed by a 24-month, 24,000-mile complete warranty to give you peace of mind when pulling back on to the road. Before you go, though, we’ll keep you comfortable with complimentary Wi-Fi so you can stay connected, and even shuttle you back and forth if there’s somewhere else you need to be while we’re caring for your vehicle. If you have multiple errands that can’t wait for another day, we also offer on-site rental cars to make sure that you can get everything done. We’ll happily provide you with real-time updates on the status of your vehicle by text or email so that you always know what’s happening and when to expect completion. Whatever your auto repairs or service needs are, we’re ready to treat you like family at Precision Auto in Germantown, Maryland.
Reviews in Germantown, MD
What an amazing shop. The folks there really do treat you as if you're human, welcome, and super friendly. Brought my car in for a Maryland State Inspection and was taken care of with shuttle service, explanations, and amazing service!
The people are very friendly and they did great work on my vehicle. When I noticed a billing error after I picked up my car, they took care of it right away with no hassle. They provided overall the easiest and best vehicle service experience I've had in quite a while. Their Multipoint Inspection... Read More
Precision Auto has been my go-to for many years. I stopped by the shop yesterday with a very sad looking exercise ball. Andy gave new meaning to full service by pumping it up to the max. Thank you Andy and Precision Auto team.
Went for an emergency tire repair in the middle of the day. The work was completed quicker than I expected, and they even put the tire back on the car at no charge. Helpful and friendly, too!
In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.
Very friendly and helpful staff, and excellent service. Maria worked extensively to find estimates on potential repairs and helped seek the best option in getting rid of an older vehicle. Will certainly be back
In the short time I've been here, they have been taken great care of my vehicle needs. I specifically chose Precision Auto primarily because they are eco-conscious and also because of the great ratings. They are so warm and caring, and informs me every step of the way about what's taking place. I... Read More
The crew here are always polite and professional and never pressure me about what needs fixing with my car. My car is in good shape thanks to them. When they can't finish the job in one day, they work it out so I can use my spare key to drive my car home and drop it off again the next morning, wh... Read More
I had some service done recently. As always, I received the best customer service experience ever! Maria and Brinda are awesome. They explain what's being done in a concise manner. The technicians at PA are top notch. I have never had an issue with any repairs done on our cars. Take it from me, t... Read More
So I just moved to Germantown not long ago and needed to find a place that could do a state inspection on my car to get it registered. I found this place online and set up an appointment. All I have to say is my first time experience with them was exceptional! The staff were all helpful, friendly... Read More
I don't write reviews often, but Precision was such a breath of fresh air. I came in for a second opinion because I was being pressured into brake repair somewhere else. Precision did a thorough inspection, took pictures and sent me a full report that was completely transparent. I wound up saving... Read More
Mario, Maria, and I forget the beautiful girl's name who works on the computer at the front desk have excellent customer service. I am highly pleased with the thoroughness of the vehicle inspections, the details and photos explaining services, and how well everything is communicated. They balance... Read More
I have always taken my vehicles to the dealership for service. No more. My first experience with Precision Auto has convinced me to use them for future repairs. I have found them to be totally professional and knowledgeable about all facets of car repair. Would definitely recommend them to an... Read More
Have been using Precision Auto for many years. Staff is very personable, remember me and my car, and never try to pressure me to get any service. When you take your car in, you get a report card that let's you know the status of systems, the recommended service times for each, and whether your ca... Read More
They picked up my vehicle and took it to the shop, then later on emailed me the issue found. I took care of the payment online then they returned the vehicle to me that same afternoon. Outstanding service even during these trying times.
Everyone I had contact with were just so polite and friendly. I received a detailed report with photos so I knew exactly what the problems were. My car was delivered due to there not being a shuttle service and thoroughly sanitized when it arrived at my home. Just a wonderful experience all aroun... Read More
Great job as always! My only complaint is that we didn’t get our chip clip this time... but in all due seriousness, Precision Auto is the best place out there.
I have been coming here for 3 years now. I’m very impressed with the level of professionalism and care within the staff. All members are friendly, helpful, and pay attention to detail. Their service feedback system is great and interactive with pictures. -satisfied veteran
I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More
I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More
I've recently discovered Precision Auto and after taking my Infiniti sedan there about a month ago, I decided to use them again for my Ford SUV. I had a coolant leak which required a new water pump, a very expensive, labor intensive service. A a new customer, they do an extremely detailed inspec... Read More
Andy was fabulous. I have found a home for my automobile maintenance needs from now on!
Everyone in the staff was super friendly and attentive. I was walked through everything my car needed and was explained which services were going to be performed plus some recommendations along with pictures for everything. Very pleasant and attentive experience. I really liked them!
This was my first time bringing my car here, and I am so impressed to see the detailed report I got with pictures of my car, things that needed to get done ASAP, recommendations, and even videos that explained the reason why I needed to get the repairs done! Andy was very professional and friendl... Read More
In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.
I was a customer there today. I recently moved from another state to Maryland so I needed the "State Inspection". I feared the worst, so my expectations were not nearly well met (in cost). This business has outstanding customer care, even through all the things we're going through now. I calle... Read More
I had an unexpected issue with my car this week and wanted to bring it somewhere close by for repairs. Precision Auto had great reviews, and I learned that the high ratings are well-deserved! The staff is friendly, professional, and honest. They examine your car in full and prepare a report detai... Read More
Buckle up - this is going to be a long one! Precision Auto is hands down the best shop I've EVER taken my vehicle. They were so thorough and answered all my questions. Brenda was so personable, kind and patient with me. I really appreciated it! Andy was also so nice and didn't rush me or make me ... Read More
I called and scheduled an appointment for a new state inspection on a referral from a friend. The appointment making was smooth and easy. I dropped off the car and the process was simple, and the technician friendly greeted me. I was informed of the process and what they would do to inform me ... Read More
I have been using Precision Auto pretty much since I moved to Germantown in 2006. I was looking for a local mechanic. They were close so I gave them a shot. I have never been disappointed. I get high quality work that I feel is honestly done. Everyone is friendly and they go above and beyond... Read More
Absolutely wonderful service! P.A. has worked on our cars for over 10 years now. The service is always top notch 👌 friendly staff and convenient pick-up and drop off are among the things that keep me a customer for life.
I always know that my vehicle is going to get a thorough checkup when I bring it in. I am confident that everything that needs to be done is taken care of. A great family business!! The door-to-door pick up and delivery service is amazing and very much appreciated!!
Everyone I have encountered at Precision has always been courteous, professional, and genuine. They take pride in their work and keep you in the loop with estimates and pictures(even if you don't know what you're looking at). Brinda is fantastic and clearly the glue that keeps the operation runni... Read More
I had a car recently inspected and have truly never experienced such an enjoyable time at a garage. The staff members were polite and friendly but not in an overly-business / salesmen sort of way, it felt genuine. The shop was incredibly clean, something I have only seen at private shops. I like ... Read More
I recently brought in my car for a general maintenance check and I couldn't have been more impressed. The team at Precision Auto is professional, on time and detailed. The technology they offer to show you the details of your car makes the process so much easier to understand, which makes it ea... Read More
Staff was exceptionally professional, they've earned every scrap of the rating they have. It took most of the day for them to finish my inspection, but I was given a free courtesy shuttle to and from work and my car was in excellent shape when I got it back. I will definitely return the next time... Read More
Precision Auto is the best auto shop I have ever had the experience of using. The staff is very professional and highly skilled. I was kept informed via text with photos through every step of the work and inspection on my car. The reception area, shop area and exterior of the building are prist... Read More
Great service on vehicle but it's beginning to get a bit pricey. Love the occasional gift card. I think they should consider complimentary car wash after spending a certain amount.
I always know that my vehicle is going to get a thorough checkup when I bring it in. I am confident that everything that needs to be done is taken care of. A great family business!!
Awesome experience. Highly recommend. Used the courtesy vehicle to go to and from work. Comprehensive report and welcoming staff. Texted when the vehicle was complete which was very helpful.
I brought my potential new used car in for a pre-sale inspection. They found a rather significant problem that the dealer did not disclose. They saved me a lot of heartache and when i found another car I felt comfortable know that they had give it a thumbs up. I have had maintenance and repair ... Read More
Had to get a state inspection after moving from DC. Very easy to schedule an appointment, drop off my car, and return the rental car I used in the interim. G and the crew were very helpful, their report was thorough and informative, and Andy was kind enough to help me return my rental even though... Read More
I really appreciate the kindness every person shows every time I have gone there. I also appreciate how they take their time to explain the suggested services my car needed. The shuttle service is very helpful and I am happy to have found a mechanic place like this!
This location is family owned/operated. From the time I walked in the door to the time I left, I was treated as a valued customer. I definitely recommend this location. Couldn't ask for a better group of people to service and handle your car needs.
I wish I had known about this place a long time ago because I wouldve bought all my cars from here. The costumer service is truly OUTSTANDING. Andy and his dad are the best . It was my first stress free experience of buying a car lol. It's been two months since I bought the car from them and it ... Read More
I dropped my car that was overheating off yesterday. The staff was very nice and helpful. They were not able to get to my car today so I had a AAA tow truck come pick it up and again the staff was very helpful. Over all they appear to be overly busy but very helpful. I would bring my car back if ... Read More
