Auto Repair in Germantown, Maryland

What an amazing shop. The folks there really do treat you as if you're human, welcome, and super friendly. Brought my car in for a Maryland State Inspection and was taken care of with shuttle service, explanations, and amazing service!

The people are very friendly and they did great work on my vehicle. When I noticed a billing error after I picked up my car, they took care of it right away with no hassle. They provided overall the easiest and best vehicle service experience I've had in quite a while. Their Multipoint Inspection... Read More

Precision Auto has been my go-to for many years. I stopped by the shop yesterday with a very sad looking exercise ball. Andy gave new meaning to full service by pumping it up to the max. Thank you Andy and Precision Auto team.

Went for an emergency tire repair in the middle of the day. The work was completed quicker than I expected, and they even put the tire back on the car at no charge. Helpful and friendly, too!

In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.

Very friendly and helpful staff, and excellent service. Maria worked extensively to find estimates on potential repairs and helped seek the best option in getting rid of an older vehicle. Will certainly be back

In the short time I've been here, they have been taken great care of my vehicle needs. I specifically chose Precision Auto primarily because they are eco-conscious and also because of the great ratings. They are so warm and caring, and informs me every step of the way about what's taking place. I... Read More

The crew here are always polite and professional and never pressure me about what needs fixing with my car. My car is in good shape thanks to them. When they can't finish the job in one day, they work it out so I can use my spare key to drive my car home and drop it off again the next morning, wh... Read More

I had some service done recently. As always, I received the best customer service experience ever! Maria and Brinda are awesome. They explain what's being done in a concise manner. The technicians at PA are top notch. I have never had an issue with any repairs done on our cars. Take it from me, t... Read More

So I just moved to Germantown not long ago and needed to find a place that could do a state inspection on my car to get it registered. I found this place online and set up an appointment. All I have to say is my first time experience with them was exceptional! The staff were all helpful, friendly... Read More

I don't write reviews often, but Precision was such a breath of fresh air. I came in for a second opinion because I was being pressured into brake repair somewhere else. Precision did a thorough inspection, took pictures and sent me a full report that was completely transparent. I wound up saving... Read More

Mario, Maria, and I forget the beautiful girl's name who works on the computer at the front desk have excellent customer service. I am highly pleased with the thoroughness of the vehicle inspections, the details and photos explaining services, and how well everything is communicated. They balance... Read More

I have always taken my vehicles to the dealership for service. No more. My first experience with Precision Auto has convinced me to use them for future repairs. I have found them to be totally professional and knowledgeable about all facets of car repair. Would definitely recommend them to an... Read More

Have been using Precision Auto for many years. Staff is very personable, remember me and my car, and never try to pressure me to get any service. When you take your car in, you get a report card that let's you know the status of systems, the recommended service times for each, and whether your ca... Read More

They picked up my vehicle and took it to the shop, then later on emailed me the issue found. I took care of the payment online then they returned the vehicle to me that same afternoon. Outstanding service even during these trying times.

Everyone I had contact with were just so polite and friendly. I received a detailed report with photos so I knew exactly what the problems were. My car was delivered due to there not being a shuttle service and thoroughly sanitized when it arrived at my home. Just a wonderful experience all aroun... Read More

Great job as always! My only complaint is that we didn’t get our chip clip this time... but in all due seriousness, Precision Auto is the best place out there.

I have been coming here for 3 years now. I’m very impressed with the level of professionalism and care within the staff. All members are friendly, helpful, and pay attention to detail. Their service feedback system is great and interactive with pictures. -satisfied veteran

I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More

I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More

I've recently discovered Precision Auto and after taking my Infiniti sedan there about a month ago, I decided to use them again for my Ford SUV. I had a coolant leak which required a new water pump, a very expensive, labor intensive service. A a new customer, they do an extremely detailed inspec... Read More

Andy was fabulous. I have found a home for my automobile maintenance needs from now on!

Everyone in the staff was super friendly and attentive. I was walked through everything my car needed and was explained which services were going to be performed plus some recommendations along with pictures for everything. Very pleasant and attentive experience. I really liked them!

This was my first time bringing my car here, and I am so impressed to see the detailed report I got with pictures of my car, things that needed to get done ASAP, recommendations, and even videos that explained the reason why I needed to get the repairs done! Andy was very professional and friendl... Read More

In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.

I was a customer there today. I recently moved from another state to Maryland so I needed the "State Inspection". I feared the worst, so my expectations were not nearly well met (in cost). This business has outstanding customer care, even through all the things we're going through now. I calle... Read More

I had an unexpected issue with my car this week and wanted to bring it somewhere close by for repairs. Precision Auto had great reviews, and I learned that the high ratings are well-deserved! The staff is friendly, professional, and honest. They examine your car in full and prepare a report detai... Read More

Buckle up - this is going to be a long one! Precision Auto is hands down the best shop I've EVER taken my vehicle. They were so thorough and answered all my questions. Brenda was so personable, kind and patient with me. I really appreciated it! Andy was also so nice and didn't rush me or make me ... Read More

I called and scheduled an appointment for a new state inspection on a referral from a friend. The appointment making was smooth and easy. I dropped off the car and the process was simple, and the technician friendly greeted me. I was informed of the process and what they would do to inform me ... Read More

I have been using Precision Auto pretty much since I moved to Germantown in 2006. I was looking for a local mechanic. They were close so I gave them a shot. I have never been disappointed. I get high quality work that I feel is honestly done. Everyone is friendly and they go above and beyond... Read More

This place is fantastic! Very quick, professional, and friendly service. I was able to drop off my car the night before, and they delivered it the next day within 15 minutes of paying, which I was able to do very easily via text link (no login issues or anything). They kept in communication with ... Read More

Absolutely wonderful service! P.A. has worked on our cars for over 10 years now. The service is always top notch 👌 friendly staff and convenient pick-up and drop off are among the things that keep me a customer for life.

All of the staff and team at Precision Auto are amazing - they’re so professional, kind, and helpful. Andy is amazing! He takes the time to answer your questions, provides knowledgeable advice, and provides great and fast service. I’m grateful to have found them and have my concerns addressed... Read More

The entire staff is courteous and professional. They contact you with information on the status of your service. They are timely and competitively priced. I would highly recommend.

I had no idea this was here and I've lived in Germantown since 1996. They offered the best price for my service needs. Everyone I spoke to was extremely friendly, polite and helpful. They even adjusted my car's service notifications. Very happy with the service and staff.

The folks are Precision Auto were very warm and professional. The website was clear and when booking online, they called me to confirm the appointment. Times are tough now, but they made my State Inspection process easy. Thank you.

The folks are Precision Auto were very warm and professional. The website was clear and when booking online, they called me to confirm the appointment. Times are tough now, but they made my State Inspection process easy. Thank you.

I used Precision over 25 years ago...then again a few years back and now I'm back again...all due to their suburb professional and ongoing concern about the quality of their service. I can't say enough about the trust I have in them. Not sure how "Gee" spells his name but he and Mario were awesom... Read More

I had no idea this was here and I've lived in Germantown since 1996. They offered the best price for my service needs. Everyone I spoke to was extremely friendly, polite and helpful. They even adjusted my car's service notifications. Very happy with the service and staff.

In this time for a checkup and oil change. Been about a year since my last visit due to covid-19. I was surprised to realize that I had driven less than 3,000 miles in a year! Just went in for a routine checkup which is normally done every 4 to 6 months. Guess I don't drive very much. Chec... Read More

A professional and tech savvy garage. They actually took pictures and tech data of their inspections, and uploaded for you to review- I don't remember other places do this, not even at my dealers. Highly recommended and worth the money.

The services that I have received while making a vehicular purchase at precision auto was superb. They were very transparent and informative. They were very patient and helpful. I live in nyc and my parents live in Maryland. While my parents aren't very familiar with these things Bud from precisi... Read More

Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.

Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.

Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.

The team at Precision is excellent in communication and customer service. It is maddening not to be able to reach a mechanic or shop and get updates. Precision is prompt in their email/text communications and always has someone to talk to. They even called me and let me know they would be closed... Read More

Everyone at precision auto is so professional and nice! This was my first time here and they were so helpful as I had no idea what was wrong with my car and as soon as I called them, they were so willing to help and seemed to genuinely care! My car continued to be so unpredictable for like a week... Read More

Very thorough assessment of overall condition of car. Have been with Precision for over 20 years. Total confidence in their capabilities, honesty and professionalism. Would recommend them in a heartbeat.

My second visit to Precision (May 13, 2021), they replaced my front brake pads and rotors, cleaned the battery terminal, and performed an oil change. I took my car to another shop and they tried to tell me that I needed both my front and rear brakes replaced. Mario explained that it was the front... Read More

They were courteous,professional and didn't try to sell me services that I didn't need. The cost was led than quoted which never happens when getting a car fixed. If you want good service provided with honesty and professionalism, this is the place for you.

Really like how professional they were and very informative. The really cute girl in front explained everything in detail and the advisor kept me informed throughout the process. Even sent me pics of what they tested vs what good and bad looks like . Again I am very pleased and definitely will ... Read More

The customer service at the Germantown Precision Auto is unmatchable. In this day and age, good customer service is difficult to come by. They were kind, thorough, and respectful to me. They did a full check of my car, but did not try to 'nickel-and-dime' me out of anything. I cannot emphasize ho... Read More

I always know that my vehicle is going to get a thorough checkup when I bring it in. I am confident that everything that needs to be done is taken care of. A great family business!! The door-to-door pick up and delivery service is amazing and very much appreciated!!

I had a Maryland inspection performed here. Inspection was thorough and detailed photos were provided. I decided to perform some necessary repairs myself and had the shop replace a power steering hose. Prices were fair for a high quality shop and I will recommend them to anyone needing an inspec... Read More

I had my daughters’ car towed here by AAA after they had another flat & the tire’s lug nuts were stripped. What tremendous service! These folks took the time to thoroughly examine the car & noted damage that had been incurred by the accident that I wouldn’t have thought of. Bobby... Read More

Everyone I have encountered at Precision has always been courteous, professional, and genuine. They take pride in their work and keep you in the loop with estimates and pictures(even if you don't know what you're looking at). Brinda is fantastic and clearly the glue that keeps the operation runni... Read More

I had a car recently inspected and have truly never experienced such an enjoyable time at a garage. The staff members were polite and friendly but not in an overly-business / salesmen sort of way, it felt genuine. The shop was incredibly clean, something I have only seen at private shops. I like ... Read More