Auto Repair in Germantown, Maryland
The family you can trust to keep you moving
Our mission at Precision Auto has always been to provide quality, honest automotive repair to our community in Germantown, Maryland. Since we opened in 1979, our family has worked hard to become a family that you can trust, and one that goes the extra mile for you and your vehicle so that your vehicle will go the extra mile for you. Over the years, we’ve hand-picked the best people to provide auto repair and maintenance for your vehicle, regardless of what you’re driving now or what you’ll choose in the future. Our team of service experts are all ASE Certified and are committed to providing the most environmentally friendly solutions when servicing your vehicle. We’re determined to give you our best effort and keep you confident on the road now and for years to come.
Real-time updates sent to your phone!
Courtesy shuttle
We offer a FREE local shuttle all day. We’ll take you home, to the office, the library; even drop you at the grocery store. This is a “hot shot” service just for you. That means we take you where you need to go when you need to go. There is no waiting until the shuttle is full.
Round the clock Key pickup
Check out our new After Hours Key Pickup machine. You can now pick up your vehicle at your convenience. You simply type in a code that we give you and your keys will drop into the slot at the bottom. It works just like getting a candy bar out of a vending machine. It is sweet!
vehicle pickup & delivery service
Our New Complimentary Service. Can’t get your vehicle to us? Call for an appointment to have us pick up your vehicle for service and bring it back when we’re finished.
Electronic inspections
We now have the technology to send our customers, by text or email, a complete report on their vehicle with pictures included.
Onsite car rental
Got lots of errands to run and need a car for the day? You can reserve a rental car in advance that will be waiting for you when you drop off your vehicle.
Need a tow? We can help!
Call our partner, Geyer’s Towing & Transport, and have your vehicle towed to us! We’ll take it from there and can handle any service or repair your vehicle may need.
We Get You Back on the Road and Keep You There
Regardless of whether your vehicle is new or old, we’ll make sure that it has what it needs to provide years of comfort and reliability. While sometimes only basic vehicle maintenance is necessary, we’re equipped with the most current and efficient tools ready to diagnose and tackle both minor and major auto repairs when they’re needed. Meeting Maryland’s safety standards is a big part of our services, and something we take very seriously when completing repairs of any size. We’ve made it our business to know everything about your vehicle and what it needs to sustain a long life so that you can go from A to B and everywhere in between with the confidence that it will always get you there. As your vehicle ages, we’ll help you understand the best ways to keep both your mechanical and electrical systems running smoothly so that you’ll spend more time enjoying your vehicle with family and friends and less time worrying about an untimely breakdown.
We Treat You Like Family
We want to make sure that your experience is as painless as possible when receiving automotive service. That’s why our work is backed by a 24-month, 24,000-mile complete warranty to give you peace of mind when pulling back on to the road. Before you go, though, we’ll keep you comfortable with complimentary Wi-Fi so you can stay connected, and even shuttle you back and forth if there’s somewhere else you need to be while we’re caring for your vehicle. If you have multiple errands that can’t wait for another day, we also offer on-site rental cars to make sure that you can get everything done. We’ll happily provide you with real-time updates on the status of your vehicle by text or email so that you always know what’s happening and when to expect completion. Whatever your auto repairs or service needs are, we’re ready to treat you like family at Precision Auto in Germantown, Maryland.
Reviews in Germantown, MD
What an amazing shop. The folks there really do treat you as if you're human, welcome, and super friendly. Brought my car in for a Maryland State Inspection and was taken care of with shuttle service, explanations, and amazing service!
The people are very friendly and they did great work on my vehicle. When I noticed a billing error after I picked up my car, they took care of it right away with no hassle. They provided overall the easiest and best vehicle service experience I've had in quite a while. Their Multipoint Inspection... Read More
Precision Auto has been my go-to for many years. I stopped by the shop yesterday with a very sad looking exercise ball. Andy gave new meaning to full service by pumping it up to the max. Thank you Andy and Precision Auto team.
Went for an emergency tire repair in the middle of the day. The work was completed quicker than I expected, and they even put the tire back on the car at no charge. Helpful and friendly, too!
In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.
Very friendly and helpful staff, and excellent service. Maria worked extensively to find estimates on potential repairs and helped seek the best option in getting rid of an older vehicle. Will certainly be back
In the short time I've been here, they have been taken great care of my vehicle needs. I specifically chose Precision Auto primarily because they are eco-conscious and also because of the great ratings. They are so warm and caring, and informs me every step of the way about what's taking place. I... Read More
The crew here are always polite and professional and never pressure me about what needs fixing with my car. My car is in good shape thanks to them. When they can't finish the job in one day, they work it out so I can use my spare key to drive my car home and drop it off again the next morning, wh... Read More
I had some service done recently. As always, I received the best customer service experience ever! Maria and Brinda are awesome. They explain what's being done in a concise manner. The technicians at PA are top notch. I have never had an issue with any repairs done on our cars. Take it from me, t... Read More
So I just moved to Germantown not long ago and needed to find a place that could do a state inspection on my car to get it registered. I found this place online and set up an appointment. All I have to say is my first time experience with them was exceptional! The staff were all helpful, friendly... Read More
I don't write reviews often, but Precision was such a breath of fresh air. I came in for a second opinion because I was being pressured into brake repair somewhere else. Precision did a thorough inspection, took pictures and sent me a full report that was completely transparent. I wound up saving... Read More
Mario, Maria, and I forget the beautiful girl's name who works on the computer at the front desk have excellent customer service. I am highly pleased with the thoroughness of the vehicle inspections, the details and photos explaining services, and how well everything is communicated. They balance... Read More
I have always taken my vehicles to the dealership for service. No more. My first experience with Precision Auto has convinced me to use them for future repairs. I have found them to be totally professional and knowledgeable about all facets of car repair. Would definitely recommend them to an... Read More
Have been using Precision Auto for many years. Staff is very personable, remember me and my car, and never try to pressure me to get any service. When you take your car in, you get a report card that let's you know the status of systems, the recommended service times for each, and whether your ca... Read More
They picked up my vehicle and took it to the shop, then later on emailed me the issue found. I took care of the payment online then they returned the vehicle to me that same afternoon. Outstanding service even during these trying times.
Everyone I had contact with were just so polite and friendly. I received a detailed report with photos so I knew exactly what the problems were. My car was delivered due to there not being a shuttle service and thoroughly sanitized when it arrived at my home. Just a wonderful experience all aroun... Read More
Great job as always! My only complaint is that we didn’t get our chip clip this time... but in all due seriousness, Precision Auto is the best place out there.
I have been coming here for 3 years now. I’m very impressed with the level of professionalism and care within the staff. All members are friendly, helpful, and pay attention to detail. Their service feedback system is great and interactive with pictures. -satisfied veteran
I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More
I bought a 2019 Chevy Tahoe in VA. Brought my Tahoe in for a Maryland inspection. Andy brought me into garage to show me some major issues under my truck. It had been in a bad accident. The dealer, must have tried to get over on me. It would have been a major expense to me, when these issue came ... Read More
I've recently discovered Precision Auto and after taking my Infiniti sedan there about a month ago, I decided to use them again for my Ford SUV. I had a coolant leak which required a new water pump, a very expensive, labor intensive service. A a new customer, they do an extremely detailed inspec... Read More
Andy was fabulous. I have found a home for my automobile maintenance needs from now on!
Everyone in the staff was super friendly and attentive. I was walked through everything my car needed and was explained which services were going to be performed plus some recommendations along with pictures for everything. Very pleasant and attentive experience. I really liked them!
This was my first time bringing my car here, and I am so impressed to see the detailed report I got with pictures of my car, things that needed to get done ASAP, recommendations, and even videos that explained the reason why I needed to get the repairs done! Andy was very professional and friendl... Read More
In this time for a checkup and oil change. Appreciated the shuttle ride over to my athletic club, and this time, the shuttle ride back to get the car when it was finished. Everyone is very friendly and welcoming.
I was a customer there today. I recently moved from another state to Maryland so I needed the "State Inspection". I feared the worst, so my expectations were not nearly well met (in cost). This business has outstanding customer care, even through all the things we're going through now. I calle... Read More
I had an unexpected issue with my car this week and wanted to bring it somewhere close by for repairs. Precision Auto had great reviews, and I learned that the high ratings are well-deserved! The staff is friendly, professional, and honest. They examine your car in full and prepare a report detai... Read More
Buckle up - this is going to be a long one! Precision Auto is hands down the best shop I've EVER taken my vehicle. They were so thorough and answered all my questions. Brenda was so personable, kind and patient with me. I really appreciated it! Andy was also so nice and didn't rush me or make me ... Read More
I called and scheduled an appointment for a new state inspection on a referral from a friend. The appointment making was smooth and easy. I dropped off the car and the process was simple, and the technician friendly greeted me. I was informed of the process and what they would do to inform me ... Read More
I have been using Precision Auto pretty much since I moved to Germantown in 2006. I was looking for a local mechanic. They were close so I gave them a shot. I have never been disappointed. I get high quality work that I feel is honestly done. Everyone is friendly and they go above and beyond... Read More
This place is fantastic! Very quick, professional, and friendly service. I was able to drop off my car the night before, and they delivered it the next day within 15 minutes of paying, which I was able to do very easily via text link (no login issues or anything). They kept in communication with ... Read More
Absolutely wonderful service! P.A. has worked on our cars for over 10 years now. The service is always top notch 👌 friendly staff and convenient pick-up and drop off are among the things that keep me a customer for life.
All of the staff and team at Precision Auto are amazing - they’re so professional, kind, and helpful. Andy is amazing! He takes the time to answer your questions, provides knowledgeable advice, and provides great and fast service. I’m grateful to have found them and have my concerns addressed... Read More
The entire staff is courteous and professional. They contact you with information on the status of your service. They are timely and competitively priced. I would highly recommend.
I had no idea this was here and I've lived in Germantown since 1996. They offered the best price for my service needs. Everyone I spoke to was extremely friendly, polite and helpful. They even adjusted my car's service notifications. Very happy with the service and staff.
The folks are Precision Auto were very warm and professional. The website was clear and when booking online, they called me to confirm the appointment. Times are tough now, but they made my State Inspection process easy. Thank you.
The folks are Precision Auto were very warm and professional. The website was clear and when booking online, they called me to confirm the appointment. Times are tough now, but they made my State Inspection process easy. Thank you.
I used Precision over 25 years ago...then again a few years back and now I'm back again...all due to their suburb professional and ongoing concern about the quality of their service. I can't say enough about the trust I have in them. Not sure how "Gee" spells his name but he and Mario were awesom... Read More
I had no idea this was here and I've lived in Germantown since 1996. They offered the best price for my service needs. Everyone I spoke to was extremely friendly, polite and helpful. They even adjusted my car's service notifications. Very happy with the service and staff.
In this time for a checkup and oil change. Been about a year since my last visit due to covid-19. I was surprised to realize that I had driven less than 3,000 miles in a year! Just went in for a routine checkup which is normally done every 4 to 6 months. Guess I don't drive very much. Chec... Read More
A professional and tech savvy garage. They actually took pictures and tech data of their inspections, and uploaded for you to review- I don't remember other places do this, not even at my dealers. Highly recommended and worth the money.
The services that I have received while making a vehicular purchase at precision auto was superb. They were very transparent and informative. They were very patient and helpful. I live in nyc and my parents live in Maryland. While my parents aren't very familiar with these things Bud from precisi... Read More
Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.
Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.
Really polite and helpful staff. Had a puncture repair to do and even though they did not have the size tire I needed they helped me purchase it online and installed it at a very reasonable price. They are good to their community and it really shows as they are family owned and operated.
The team at Precision is excellent in communication and customer service. It is maddening not to be able to reach a mechanic or shop and get updates. Precision is prompt in their email/text communications and always has someone to talk to. They even called me and let me know they would be closed... Read More
Everyone at precision auto is so professional and nice! This was my first time here and they were so helpful as I had no idea what was wrong with my car and as soon as I called them, they were so willing to help and seemed to genuinely care! My car continued to be so unpredictable for like a week... Read More
Very thorough assessment of overall condition of car. Have been with Precision for over 20 years. Total confidence in their capabilities, honesty and professionalism. Would recommend them in a heartbeat.
My second visit to Precision (May 13, 2021), they replaced my front brake pads and rotors, cleaned the battery terminal, and performed an oil change. I took my car to another shop and they tried to tell me that I needed both my front and rear brakes replaced. Mario explained that it was the front... Read More
