Auto Repair in Germantown, Maryland
Setting the Standard for Car Care Since 1982
Professional & Personal Car Care
Precision Auto has been serving the greater Germantown, Maryland area since 1982. Our roots run deep here, and we knew many of you as friends and neighbors long before we opened our doors. But for all that, we’re just as happy to see new faces and turn strangers into trusted friends. We are a family-owned and operated business that equally prioritizes car care and customer service. Every customer comes to us with slightly different needs—maybe it’s a routine oil change or a complex transmission repair. Rest assured, we’ll help you with whatever your car, truck, SUV, or van needs to run its best, safest, and most efficient. Our goal is to ensure you get everything you need and nothing you don’t. We are equipped to handle all forms of car care, from routine maintenance to auto repair to parts replacement. You know you can count on us for a job well done and right the first time. Stop by our auto repair shop today and let us know what we can do for you! You can find us at 12811 Middlebrook Rd. Germantown, MD 20874.Courtesy shuttle
We offer a FREE local shuttle all day. We’ll take you home, to the office, the library; even drop you at the grocery store. This is a “hot shot” service just for you. That means we take you where you need to go when you need to go. There is no waiting until the shuttle is full.
Round the clock Key pickup
Check out our new After Hours Key Pickup machine. You can now pick up your vehicle at your convenience. You simply type in a code that we give you and your keys will drop into the slot at the bottom. It works just like getting a candy bar out of a vending machine. It is sweet!
vehicle pickup & delivery service
Our New Complimentary Service. Can’t get your vehicle to us? Call for an appointment to have us pick up your vehicle for service and bring it back when we’re finished.
Electronic inspections
We now have the technology to send our customers, by text or email, a complete report on their vehicle with pictures included.
Onsite car rental
Got lots of errands to run and need a car for the day? You can reserve a rental car in advance that will be waiting for you when you drop off your vehicle.
Need a tow? We can help!
Call our partner, Geyer’s Towing & Transport, and have your vehicle towed to us! We’ll take it from there and can handle any service or repair your vehicle may need.
Trained Techs & Cutting-Edge Tools
When you service with us, you’ll have peace of mind that you’re getting certified auto repair and maintenance service. What does that mean? It means only ASE-Certified technicians will work on your vehicle! ASE stands for “Automotive Service Excellence,” and it’s a certification issued by the National Institute for Automotive Service Excellence. Each Precision technician underwent and passed a rigorous training program that tested their automotive repair skillset to achieve this distinction. We are professionally trained to best serve you and solve any potential issue in your vehicle. In our auto repair shop, we service all makes and models and utilize only the most advanced equipment. The automotive industry is ever-evolving, and we invest in the latest and most effective tools and technology to ensure the right fix. We combine high-quality customer service with quality and quick automotive service to create one of the best service experiences around.
Why Choose Our Auto Shop?
Genuine car care is our passion, but so is customer service. We care deeply about our customers and strive to make their visit with us worthwhile. When you work with our auto repair shop, you have access to an array of benefits. Whether you come in for a routine maintenance or intricate repair, you are welcome to take advantage of our free shuttle service or free WiFi. For more extensive auto repair services, we offer rental cars on-site. We will keep you updated on your service via our status updates, which you can receive through text or email, complete with photos. If you can’t make it in during normal business hours, we provide after-hours drop-off and pick-up services, too. We also guarantee our work with a 24-month/24,000-mile parts and labor warranty, which will give you even greater peace of mind. Visit us today for car care you can trust, or schedule an appointment. You can do so right here on our website or by giving us a call at (301) 428-3447.
Reviews IN Germantown, MD
Bud made the car buying process easy. It’s a pleasure to do business with him. Honest, reliable, and has been a staple in our local community for decades. If you’re looking into purchasing a… Read More
I recently discovered Precision Auto, and I’m loving their work and honesty. A few weeks ago I had them replace my tires and did wheel alignment. I just used them again to do Service A on my Mer… Read More
They did a great job sharing the issues with my vehicle, also were very straight forward on what should be done now, versus what things can wait. The app they use to share the info is very easy to… Read More
I purchased a vehicle from Precision Auto and had a wonderful experience!! In this crazy, busy and fast pace world, it was delightful to work with Bud. He took his time to explain the history of th… Read More
I came here a couple days ago because my car got broken into. The staff was very friendly and attentive despite being busy. After a couple days they texted me a link letting me know about all the … Read More
I had an amazing experience. I had the greatest above and beyond customer experience I have ever experienced in working with an auto repair shop. Cal Liana was great, she walked me through everythi… Read More
Precision auto is my preferred shop because they are honest, professional and it is obvious that customer service is the highest priority. I never feel pressured and I always know what’s going on … Read More
I was thoroughly impressed with the exceptional level of customer service, advanced use of technology, and the remarkable efficiency displayed by their team. This establishment sets a new standard … Read More
Precision Auto always makes it a priority to exceed exceptional service. While shopping around for prices, you may find that Precision is a little more expensive than some of its competitors, but i… Read More
Very professional auto service organization. Highly recommend them. Provided door-to-door transportation while my car was repaired. Sent detailed message with proposed repairs and estimate (includ… Read More
