Customer Testimonials
What Our Customers Are Saying About Us
“Always an excellent experience. It’s the only auto shop that I’ve ever completely trusted to tell me exactly what needs to be done and do top quality work at a fair price. The shop is clean, the employees are beyond professional and Mr Mike is always good for a pleasant ride to work when my car’s in the shop. Can’t say enough good about these guys.”
“Truly outstanding service. And always a pleasant surprise when the final bill is significantly lower than the initial estimate! I highly recommend these guys to anyone looking for honest and fair auto repair.”
“First visit. Only had oil change and tire rotation to test service and technicians. Impressed with both. For example, told me that rear light burned out and brake fluid dirty, so had work done. Also, shocks need to be replaced at some point especially the front ones, which I was already aware of as ride is getting bouncy. Most likely will have work done by Precision. Always had car serviced by dealer and never felt comfortable about service recommended as I thought price quotes very high. Andy, owner’s son, is personable, struck me as being honest, and desire to please customers.”
“Our problem was a faulty brake caliper. Precision Auto had replace the caliper earlier and it was still under warranty. They replaced it at no charge. There was other work that needed to be done that was not covered by the warranty but that was fine with me.”
“Amazingly easy to work with. They called to inform me my tires were there, then they called the morning of installation to double check what I wanted done since my note on the drop off envelope was a bit cryptic. finally, they finished on time, let me know the car was ready. My car drives great and I won’t hesitate to come back and will refer my friends.”
“Always take care great care of my car.”
“I had some issues with my car. First my oil needed to be changed, my headlight was out and my coolant light came on. Being a lady, I don’t know much about cars and I usually take my car to the deal when I was under warranty. Now that my car isn’t under warranty, I felt like the dealer wasn’t being clear when I asked what could be wrong when my coolant light came on. When I was referred to Precision Auto, they saw me the same day I called and EXPLAINED everything and was taken care of the same day. Not to mention that they squeezed me into their schedule. I didn’t feel like I was being ripped off, I felt like they were honest and customer service was outstanding. Definitely would recommend and I am so happy I found I new mechanic.”
“I received the usual excellent service, as usual. Communication is great — they always let me know exactly what is needed and the cost. They don’t try to sell me service that is not needed. I appreciate their professionalism and their depth of automotive knowledge.”
“We were very pleased with the service at Precision Auto. The price was in line with our expectations and a/c now works great! The shop also did a great job of keeping us informed about the status of our car and the warranty on the work is reassuring. They also did not try to sell us a bunch of services we don’t need. They did inform us about a couple of minor maintenance items that need attention, but there was no pressure to have that work done now. We will definitely return when we need more service work. Oh, The garage also looks practically spotless and well organized. That is a good sign!!!”
“This is our second vehicle at Precision Auto, and without question, Precision Auto is operated with a courteous, friendly, approachable yet down-to-earth and customer-focused manner that is honest and trustworthy. I recently had a vehicle inspected that was over 10 years old, and while our mechanic (who is also a very good family friend) cannot perform them, he is a “top mechanic” and “certified” at his employer and informed us that everything that Precision Auto indicated that needed to be done was exactly what was needed and not anything more or excessive. Kudos to being an honest small business that provides excellent customer service! Kudos!”
“Andy was great really knows his stuff, Treats you like a friend not just another customer!”
“Thorough, friendly service, as usual. Great communication throughout the day means no unpleasant surprises at pick-up time.”
“As always repairs are done correctly without rework.”
“Great Service”
“I love this mechanic shop!! I have no worries about car care and don’t feel awkward asking questions. Everytime I go in for service it routine…my car maintenance runs smoothly all the time. The have courtesy shuttle and rental cars…the wait room is clean is you decide to wait. As a matter of fact, their workshop and professional mechanics are clean as well!!”
“Excellent. fixed my brakes! no more shaking and grumbling. Thank you.”
“Excellent customer service and quality work. I didn’t feel like I was being duped to do repairs, like at the dealer. I will be back.”
“great job as usual.”
“Quick and accurate diagnosis of the problem followed by great service by the staff. Thank you very much!”
“Great job!”
“Everyone there was extremely nice and efficient.”
“Great service. The prices are a little higher then I am used to. Still all in all a great job.”
“Always excellent friendly service”
“I have consistently had a positive experience at Precision Auto. I am not only impressed with the work that is done, but also their obvious interest in helping each customer. As General MacArthur so eloquently put it, “I shall return!”